Terms & Conditions | MAKE YOGA STUDIO

STUDIO CLASSES

Our Studio has no reception therefore please ensure that you arrive at least 10 minutes earlier to give yourself plenty of time prior to the commencement of the class.
The main door to the studio will be closed 3 minutes before the start of the class and entry to the studio will not be possible when after it happens. We apologize for the inconvenience but we cannot permit the disruption during the class.
Classes are limited to 15-18 students.
This means you must book in advance and the online booking window closes 15 minutes before class.
Mats are provided but you are welcome to bring your own mat if you prefer.
We deep clean the studio at least twice a week but please give your mats a little wipe down after use with the sprays provided.
Hand Sanitiser is provided.
Don't come to the studio if you feel unwell, have a temperature or any symptoms of Covid-19 or if you have been in contact with anyone with the virus.
Please try to let us know in advance if you can in case you won't be attending class.
There will be a charge of £5 if you cancel within the 4 hours before class to make it fair for everyone and particularly as space is limited.
Students on unlimited or annual pass that do not show three times over a month period, might have the option to book online suspended for 1 month.
Please arrive to studio at least 5 to 10 minutes before the start of the class to allow enough time before getting on to the mat.
The front door to the studio will be locked 3 minutes prior of each class for safety and security, late entry will not be permitted
We recommend to avoid eating at least 2 hours prior to your scheduled class.
MakeYoga is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
Classes are subject to change or cancellation without notice. Teachers are subject to change without notice.
MakeYoga is not responsible for the safekeeping of your belongings.
Payment needs to be made upon booking. To book into a class you must either have credits in your account or pay at the time of booking. We accept most major credit and debit cards (no Amex in shop though).

WAITING LIST

There are 5 waitlist spots available once the class is full.
If you're then lucky enough to get a spot from that because someone cancels then you will get a text and email to notify you (make sure your reminders are set up in your account notifications)
We know plans change though so if you can't make it after all or you get the message too late, then we will early cancel you so you don't lose the class if you do not show and hadn't confirmed.

PASSES, MEMBERSHIPS AND INTRODUCTORY OFFERS

The passes can solely be used by you and cannot be shared.
All our membership schemes and Introductory Offers are only valid for new customers or people not on a current MakeYoga membership.
Our full price 5, 10 & 20 class packs are valid for 2, 4 and 8 months respectively — across all classes. If you're travelling, recovering from an injury or illness, isolating or if you just need more time on your package; we may let you extend your Class Pack at our discretion.
Our unlimited monthly and annual membership is non refundable, non transferable and not valid in conjunction with any other offer.

Limited monthly membership

Activates + payment billed monthly from date of purchase
Minimum 3 months commitment
Cancel with 30 days notice
Freeze 1× for 30 days. Valid only 30 days after purchasing membership.
Referral: 1x one free class (referral) to give to a NEW friend/family member each quarter

Unlimited monthly membership

Activates + payment billed monthly from date of purchase
Minimum 6 months commitment
Cancel with 30 days notice
Freeze 1× for 30 days. Valid only 30 days after purchasing membership.
Referral: 1x one free class (referral) to give to a NEW friend/family member each quarter

Unlimited annual membership

12 month contract
Freeze 1x for 30 days. Valid only after 30 days after purchasing membership.
Referral: 1x one free class (referral) to give to a NEW friend/family member each quarter.

PRIVATE 1-2-1 CLASSES

Private classes must be booked at least 48 hours in advance. To arrange a private session please email us on studio@makeyoga.co.uk
Cancellations must be at least 24 hours prior to arranged time, after this point no refunds will be given.
Please call us on 079 902 000 61 to cancel or amend your booking. Cancellations cannot be accepted via email.

USE OF STUDIO

MakeYoga studio is a shoe free zone. The shoes should be removed prior to entering the studio and left in the shoe cabinet provided withing the studio space.

WORKSHOPS & EVENTS

A refund (minus a 10%) will be made for cancellations made more than 14 days before the start date. For cancellations less than 14 days before the workshop or event there will be no refunds or transfers unless:
the workshop/event is full and your place can be filled from a waiting list, or
you are sick/injured/pregnant and can provide a doctor’s noteIn these instances we will refund the fee, minus a 20% admin fee.
All clients are asked to agree to MakeYoga terms and conditions upon booking a workshop/event.
If a workshop or event is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event.
We are unable to give refunds in the case of cancelled transport (trains, aeroplanes etc). Please ensure you take out relevant insurance to protect yourself against this.
Refunds are not possible to be made retrospectively. If we have not heard from you by 24 hours following the end of a workshop we will not be able to process any refunds.
We reserve the right to cancel a workshop for any reason. Whilst we would only do this in exceptional circumstances that mean we are unable to offer the workshop as advertised, or if there are insufficient numbers booked onto the workshop to make it viable for the teacher taking the workshop. Should this happen, we will notify you as soon as we have knowledge of the cancellation and will refund you the full £ (sterling) amount you have paid us in respect of the workshop.
We will not be responsible for any additional expenses which you may have incurred in respect of the workshop, including travel, accommodation or exchange rate losses.

YOGA RETREATS

We have a flexible cancellation or postponement policy. If your retreat is canceled by us at any time up to the day of arrival you will be offered the option to:

Move to a new retreat date
Receive a full refund
If the retreat is going ahead but you need to cancel 60 days or more before arrival due to any reason you will have the option to move to a new retreat date. Should you be unable to attend due to sickness or any other personal reason inside the 60 days no refund will be available.
We highly recommend our guests take out travel insurance with specific Covid-19 cancellation and curtailment provision which is now available from many reputable providers.

FITNESS & HEALTH

Clients are advised not to undertake yoga, Pilates or barre without first seeking medical advice if they have concerns over their physical condition. We reserve the right to refuse access to any client if, in our absolute discretion, we consider the health of the individual concerned may be endangered by the use of such facilities.
It is the client’s responsibility to inform the teacher of each class they attend, and each therapist they see, if they any injuries or health conditions (including pregnancy, suspected pregnancy or childbirth within the preceding three months).

PERSONAL BELONGINGS

Personal belongings are brought onto the Studio premises at the client’s own risk and we do not accept liability for any loss or damage whatsoever to such items.

GENERAL

Clients are required to give notice to us of any change of home address or email address. Failing such notice, all communications will be assumed to have been received by the Member within five days of mailing to the last address (of either type) notified to the Company.
We reserve the right to refuse admission to the Studio.

DISCLAIMER

Obtain medical clearance from your health care practitioner prior to beginning the exercise programmes described on this site. The exercises described on this site are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. We disclaim any liability or loss in connection with the exercises described herein.

I ACKNOWLEDGE THAT:

I understand that classes at MakeYoga may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury or property loss.
By booking into a class, workshop or event at MakeYoga you automatically agree to the above terms & conditions.

It is the client’s responsibility to ensure he/she is capable of undergoing the routine of exercises or postures provided by any programme which he/she follows or class which he/she attends. Clients accept the risk of injury and are advised to consult their doctor prior to beginning any session.
We accept no liability for loss or damage to property of clients or for injury to clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
Clients agree that neither they nor their heirs, assigns or legal representatives will sue or make any other claim of any kind against MakeYoga or any of its teachers in respect of any loss or damage which they may suffer or incur at MakeYoga as a result of attending a class, whether caused by negligence or otherwise, save only to the extent that liability in respect of such loss or damage may not be excluded or limited by law.

Last updated on the 1th September, 2024.

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